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Frequently Asked Questions

Everything you need to know about our natural soaps, essential oils, and diffusers.

Bar Soaps
Our 5 oz bars are built mainly around two oils plus a smaller amount of soya oil: the Coconut/Olive blend and the Coconut/Avocado blend. Both also include glycerin for softness, sea salt for bar firmness, and citric acid for formula balance.
Olive oil helps support a smoother, more conditioned skin feel, while avocado oil brings a richer, more emollient character that leaves skin feeling more comfortable after rinsing. Both use coconut oil as the base for cleansing and lather.
Yes. All bar soaps are plant-based, sulfate-free, vegan, and paraben-free, and free from SLS, SLES, dyes/colorants, palm oil, and alcohols.
Yes, it's designed as a multi-purpose cleanser for body, hands, and face.
Coconut oil, olive oil, soya oil, turmeric powder, glycerin, sea salt, and citric acid. It's a scentless cleansing bar that brings turmeric's long history in traditional beauty and ceremonial practices into an everyday cleanser.
Wet the bar and work into a lather with water, apply to hands, face, or body, then rinse thoroughly. Keep the bar dry between uses and avoid leaving it in standing water to help extend its life. For external use only — avoid contact with eyes, and discontinue use if irritation occurs.
Scentless, Peppermint, and Lavender, across all bar soap varieties.
Liquid Soap
A simpler blend built around coconut oil and soybean oil, rather than a long list of mixed oils. It also includes glycerin and sucrose for a softer skin feel, citric acid for formula balance, and tocopherol (Vitamin E) as an antioxidant.
Yes. The formula is free from SLS, SLES, dyes, palm oil, alcohols, sulfates, and parabens.
Body, hands, and home — a straightforward plant-based cleanser for everyday use.
Available in Scentless, Peppermint, and Lavender, offered in 8 fl oz (237 mL) pump bottles and 16 fl oz (473 mL) cap bottles.
Glycerin and sucrose help support a softer skin feel after washing, while tocopherol (Vitamin E) acts as an antioxidant to help protect formula quality.
Essential Oils
Yes. Both are single-ingredient, steam-distilled oils: Lavender is 100% Lavandula angustifolia oil, and Peppermint is 100% Mentha piperita oil. Neither is tested on animals.
Each is a 1 fl oz (30 mL) bottle.
Dilute with a carrier oil before external use.
In a diffuser, blended into DIY bath and home cleaning products, or diluted with a carrier oil for external use.
Lavender offers a clean, fresh, floral aroma with a soft, soothing character. Peppermint offers a minty, cool, invigorating aroma.
Diffusers
Yes. All four models — VC50L, VF130R, VF140A, and VF120A — use waterless diffusion, so there's no need to add water.
The VC50L Mini suits cars, desks, and small everyday spaces (20 mL bottle). VF130R and VF140A cover 40–50 m² / 400–500 ft², good for bedrooms, guest rooms, and hotel spaces (120–150 mL bottles). The VF120A covers up to 40–100 m² / 400–1000 ft² with a 200 mL bottle for longer use between refills.
The VC50L is Type-C powered. The VF130R and VF120A use a DC adapter (5V and 12V respectively). The VF140A supports both battery and DC adapter power.
Yes. The VF130R features seven-color gradient lighting with remote control operation. The VF120A has a sensitive touch-screen control panel.
Very quiet across the range: VC50L is under 10 dBA, VF130R and VF140A are under 35 dBA, and VF120A is under 37 dBA.
VC50L: Wine Red, Dark Green, Dark Grey. VF130R and VF140A: White or Black. VF120A: Black, Silver, or Gold.
Fill the bottle with your preferred fragrance or essential oil, place the unit on a stable surface (or mount/plug in, depending on the model), and power it on. Keep the unit upright during use for best performance.
Bundles & Gifting
Check the product description on each bundle page for the exact items included. All bundles ship together in one package.
Yes. Bundles are priced lower than buying each item separately — the discount is applied automatically at the bundle price.
Absolutely. Our bundles are curated to work well as gifts — all-natural, plant-based, and beautifully packaged.
Orders, Shipping & Returns
We ship within the United States. Orders are processed in 1–3 business days and typically arrive in 5–8 business days. Orders over $50 ship free.
If you're not satisfied, contact us within 14 days of delivery. Unopened products in original condition are eligible for a return. Damaged or incorrect items are replaced free of charge.
Once your order ships, you'll receive a tracking number by email. Questions? Email info@drbiss.com.
Currently we ship only within the United States. We're working on expanding to more countries soon.
Contact us as soon as possible after placing your order. We can usually accommodate changes or cancellations before the order ships.

Still have questions?

We're happy to help — usually within one business day.

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